The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", "You", "Yourself", and "Your" refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", "The Website Group", "Ourselves", "We", "Our" and "Us", refers to Nanovee Ltd a company registered in England with registered company number of 08879014, "Contract" refers to the 12 month contract signed by the client.

"Party", "Parties", or "Us", refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

This Terms of Service Agreement (this “Agreement”) is entered into by and between Nanovee Ltd and you, and is made effective as of the date of your use of this website ("Site") or the date of electronic acceptance. This Agreement sets forth the general terms and conditions of your use of the Site and the products and services purchased or accessed through this Site (individually and collectively, the “Services”), and is in addition to (not in lieu of) any specific terms and conditions that apply to the particular Services.

Whether you are simply browsing or using this Site or purchase Services, your use of this Site and your electronic acceptance of this Agreement signifies that you have read, understand, acknowledge and agree to be bound by this Agreement, along with the following policies and the applicable product agreements, which are incorporated herein by reference:

This Site and the Services are available only to Users who can form legally binding contracts under applicable law. By using this Site or the Services, you represent and warrant that you are at least eighteen (18) years of age.

In order to access some of the features of this Site or use some of the Services, you will have to create an Account. You represent and warrant to Nanovee Ltd that all information you submit when you create your Account is accurate, current and complete, and that you will keep your Account information accurate, current and complete. If Nanovee Ltd has reason to believe that your Account information is untrue, inaccurate, out-of-date or incomplete, Nanovee Ltd reserves the right, in its sole and absolute discretion, to suspend or terminate your Account.

You are solely responsible for the activity that occurs on your Account, whether authorized by you or not, and you must keep your Account information secure, including without limitation your customer email/login, password.

You must notify Nanovee Ltd immediately of any breach of security or unauthorized use of your Account. Nanovee Ltd will not be liable for any loss you incur due to any unauthorized use of your Account. You, however, may be liable for any loss Nanovee Ltd or others incur caused by your Account, whether caused by you, or by an authorized person, or by an unauthorized person.
In using this website you are deemed to have read and agreed to the following terms and conditions as well as our <a href="/en-gb/privacy-policy/">privacy policy</a>.

Cookies
Like most interactive websites this website uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies. By using our website you agree to have cookies added to your browser software by Nanovee Ltd or our partners.

Disclaimer and Limitations
The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, we exclude all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or any of our other literature; and exclude all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages. This Company does not however exclude liability for death or personal injury caused by its direct negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.
Any offer or acceptance contained within or implied by this website is made subject to contract and all contents are Without Prejudice.

Terms Of Use
The usage of this website and services is subject to the following terms of use:

The content of our website’s pages are for your general information and promotional use only. It is subject to change without notice.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It’s your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to Nanovee Ltd. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the relevant copyright.

You must seek our written permission to use any material or content from our website. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s) unless they are operated by Nanovee Ltd.

Customer Service
For any queries please contact Nanovee Ltd on 0844 884 3040. Outside of office hours please email us at info@nanovee.com
We will aim to respond to any queries within 48 hours and aim to resolve any issues you have within 4 working days.

Abuse Complaints
If you wish to raise a complaint about abuse you have received (phishing scams, spam emails etc), please contact us at abuse@nanovee.com with as much detail about the abuse. We will investigate your complaint within 48 hours and aim to respond to you within 4 working days.

Complaints & Escalation Process
In order to improve and maintain our services, we are happy to receive your feedback, based on which we may make certain amendments to our systems and processes.
If you wish to make a complaint about a service you have received, please send an email to support@nanovee.com including as much detail from the issue you have. We will acknowledge your complaint within 48 hours and aim to resolve any issues within 4 business days.

Key Terms
Subject to the terms and conditions of this Agreement and our other policies and procedures, we shall use commercially reasonable efforts to attempt to provide Hosting Services on a twenty-four (24) hours a day, seven (7) days a week basis. You acknowledge and agree that from time to time this services may be inaccessible or inoperable for any reason including, but not limited to, equipment malfunctions; periodic maintenance, repairs or replacements that our hosting provider undertake from time to time; or causes beyond our reasonable control or that are not reasonably foreseeable including, but not limited to, interruption or failure of telecommunication or digital transmission links, hostile network attacks, network congestion or other failures. You acknowledge and agree that we have no control over the availability of this Site or the Service on a continuous or uninterrupted basis, and that we assume no liability to you or any other party with regard thereto.

You agree to pay any and all prices and fees due for Services purchased or obtained at this Site at the time you order the Services. All prices and fees are non-refundable unless otherwise expressly noted in the Refund Policy section below, even if your Services are suspended, terminated, or transferred prior to the end of the Services term. Nanovee Ltd expressly reserves the right to change or modify its prices and fees at any time, and such changes or modifications shall be posted online at this Site and effective immediately without need for further notice to you.

As part of any of our packages, we offer one domain name free of charge for each client. For as long as you remain a client, each domain name will be automatically renewed by Nanovee Ltd annually, free of charge.

Subject to our terms of business, we will transfer any domain names relating to you on termination of your contract with us for a small administrative fee of £29.00 per domain. Should you not request in writing for your domain name to be transferred to you at the end of your contract term then it will be allowed to expire.

If you change your mind and you do wish to renew your domain name and continue your services with us, you will have all the way up until 90 days after the domain has expired to contact Nanovee Ltd to renew your domain name and continue your services with us.

As part of any of our monthly websites packages, Nanovee Ltd offer customized design based on our framework NanoEngine, using included modules, plugins and resources only. NanoEngine framework is a licensed software and require key to activate.

You are entitled to transfer your website at the end of contract once all the remaining balance is paid in full. Nanovee ltd take no responsibility to transfer your website to another hosting provider or any other place.

If you terminate your contract during the contract term period (12 month) a lump sum equivalent to the total of all the monthly service plan due for the remaining period of your contract term shall be payable.

Nanovee Ltd shall expect the Client to carry out sufficient research before proceeding with a website. This will include checking that the website/idea/business will operate legally. It is important that the website is not in any way illegal.

Where images used on the website have been purchased by Nanovee Ltd on behalf of the Client, these images are strictly for use on the website only. Nanovee Ltd are not liable for misuse of these images by the Client or any other person’s copying, altering or distributing the images to individuals or other organizations.

Nanovee Ltd cannot be held responsible for anything adversely affecting the Client’s business operation, sales, or profitability that might be claimed as a result of a service offered by us.

The Client shall not be charged for Open Source Software. If there is a charge for a website using Open Source Software, the Client is paying for the installation time. Open Source Software is not owned by Nanovee Ltd or the Client.

All images displayed on the Client’s website will only be used after authorisation by the Client, and are the sole responsibility of the Client regarding usage and copyright. Should any legal issues or claims arise from the content or copyright of any images supplied by the Client or Nanovee Ltd, they will be the sole responsibility of the Client.

Nanovee Ltd has no control of, or responsibility for, the content of Clients’ websites. In no way does the textual or image based Content of our Client’s web sites constitute Nanovee Ltd endorsement, or approval of the website or the material contained within the website. Nanovee Ltd has not verified any of the materials, images or information contained within our Client’s web sites and is not responsible for the content or performance of these sites or for the Client’s transactions with them. Nanovee Ltd provides links or references to our Client’s websites solely for the convenience of prospective customers and intends that the links it provides be current and accurate, but does not guarantee or warrant that such links will point to the intended Client site at all times.

Nanovee Ltd are not liable for loss, damage or corruption to files or information stored on its servers or individual PCs relating to a Client’s website. The Client is solely responsible for any information or files relating to its website.

Nanovee Ltd makes no claims that the contents of this website may be lawfully viewed or downloaded outside England and Wales. Access to this website may not be legal by certain persons or in certain countries. If this website is accessed from outside of the United Kingdom, it is done at own risk and the visitor is responsible for compliance with the relevant laws of the visitor’s jurisdiction. The terms and conditions of this website are governed by the laws of England and Wales. Jurisdiction for any claims arising in respect of this website’s Content shall lie exclusively with the courts of England. If any provision of these terms and conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these terms and conditions, which shall remain in full force and effect.

By using Nanovee Ltd pay by PayPal payment option, you can purchase Services using PayPal. In connection therewith, you agree to allow PayPal to debit the full amount of your purchase from your PayPal account or from credit card(s), bank account(s), or other allowed payment method(s) linked to your PayPal Account.

Nanovee Ltd offers a variety of alternative international payment options through a variety of International Payment Providers. in the event you select an IPP, you represent that you have already agreed to any and all of the IPP’s applicable customer service agreements in advance of completing your transaction at Nanovee Ltd. You also agree to allow the IPP to debit the full amount of your purchase from the selected bank account, e-wallet account (including credit card(s), bank account(s), or other allowed payment method(s) linked to your e-wallet account) or any other type of account associated with the selected IPP (including but not limited to, prepaid cards and mobile payments), collectively “Funding Sources”. In addition, you agree to allow the selected IPP to debit, if applicable, an “Exchange Rate Conversion Fee”, as well as any other fees or charges applicable to your agreement with the IPP (collectively, the “IPP Fees”), from your Funding Sources. You understand and agree that IPP Fees are subject to change at any time by the IPP without notice to you by Nanovee Ltd.

You acknowledge that Nanovee Ltd will not attempt to fulfill the Services purchased by you until Nanovee Ltd receives confirmation of payment from the PayPal or IPP through its associated payment processor. You acknowledge there may be a gap of several hours or days between the time you place an order and the time the IPP confirms payment through its associated payment processor.

Refund Policy
Products and Services available for refunds are described below (“Refund Policy”). For products and services eligible for a refund, you may request a full refund for annual plans within 7 days of purchase and within 24 hours of purchase for monthly plans (each “Refund Period”). For refunds requested after the Refund Period, an in-store credit will be issued for any unused time remaining on your plan.

PRODUCTS AVAILABLE FOR REFUND UNDER STANDARD TERMS
Hosting (all plans)

PRODUCTS AVAILABLE FOR REFUND WITH IN 24 HOURS
Monthly Web Design Services
Custom Web Design Services
Development Services
Expert Services
Domain
Marketing
Links From This Website

We do not monitor or review the content of other websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material.

We are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. We will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Force Majeure
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

Changes To These Terms
The Nanovee Ltd reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. You are responsible for checking our terms and conditions before each session of using our website.

Contact Information
If you have any questions about this Agreement, please contact us by email:
info@nanovee.com
Revised: 16/02/2016
Copyright © 2016 Nanovee Ltd, All Rights Reserved.